Service RegulationsTeam Mate Pro

1.1.

The Terms and Conditions determine the conditions for the provision of Services by TEAM MATE PRO sp. z o. o. with its registered office in Podłopień, registered office address: Podłopień 136, 34-650 Tymbark, registered in the Register of Entrepreneurs by the District Court for Kraków - Śródmieście in Kraków, 12th Commercial Division of the National Court Register under KRS number: 0001164424, Tax ID: 7372251653, REGON: 541289148 to Users and the conclusion of Agreements between the Service Provider and Users.

1.2.

1.3.

The Terms and Conditions are addressed to Users.

1.4.

The Terms and Conditions are the regulations referred to in Article 8 of the Act of July 18, 2002 on the provision of services by electronic means (consolidated text Journal of Laws of 2024, item 1513, as amended). The Terms and Conditions constitute the general terms of the Agreement.

2.1.

Admin – means a User who is not a Consumer (i.e., a natural person, legal entity, or organizational unit without legal personality to which the law grants legal capacity, conducting business or professional activity in its own name), who has an Admin Account in the Website. The Admin may also be referred to as, for example, a sports club.

2.2.

Mobile Application – an application for mobile devices (tablets, smartphones) that may be made available to Service Recipients for all or selected mobile operating systems (iOS, Android), in particular through internet services operated by third parties (App Store, Google Play).

2.3.

Price List – the price list for Services provided to Admins, available at https://team-mate.pro/en/pricing/

2.4.

Contact Details – means the postal address data of the Service Provider using which the User can contact the Service Provider, i.e.: correspondence address: Podłopień 136, 34-650 Tymbark, e-mail address: biuro@team-mate.pro, telephone: +48 732 033 690.

2.5.

Provider - an entity cooperating with the Service Provider in the scope of payment handling within the online payment system made available through the Website enabling payments: a) to the Service Provider for the use of Services or b) making payments to the Admin by Parents or Players who have completed their thirteenth year of life. In case of willingness to use payments through external entities – it is necessary to accept the regulations of such external entity. The Provider is PayU S.A. with its registered office in Poznań, 60-166 Poznań, ul. Grunwaldzka 186, a company entered in the Register of Entrepreneurs kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under number 0000274399, with share capital amounting to PLN 7,789,000 (fully paid), Tax ID: 779-23-08-495.

2.6.

Registration Form - means the form that the User fills out to create an Account.

2.7.

Fan - a natural person who is an active participant of the club but is not a Player.

2.8.

Client – means a User who is a Consumer and who has a Client Account in the Website. Clients include in particular: Coach, Player, Parent, Fan.

2.9.

Account – means a service provided by electronic means by the Service Provider to the User within the Website, providing functionalities described in point 4, to which the User gains access using an individual login (e-mail address) and password.

2.10.

Free Account – means an Account other than that indicated in point 2.9 below.

2.11.

Premium Account – means a paid Account with full access to all functionalities of the Admin Account.

2.12.

Consumer – means a natural person with full legal capacity, performing a legal transaction with an entrepreneur that is not directly related to their business or professional activity.

2.13.

Subscription Period – means a period of 1 month or 12 months for which the Admin with a Premium Account has paid the Remuneration.

2.14.

Account Confirmation – means an e-mail message sent by the Service Provider to the User's e-mail address, confirming the creation of the Account.

2.15.

Premium Account Confirmation – means an e-mail message sent by the Service Provider to the Admin's e-mail address, confirming the conclusion of the Premium Account Agreement based on the Price List in effect on the date of conclusion of this Agreement.

2.16.

Consumer Law – the Act on Consumer Rights of May 30, 2014 (consolidated text Journal of Laws of 2024, item 1796, as amended).

2.17.

President – a role defined in the Admin Account, which may be performed by a natural person representing the Admin within the scope specified in the Terms and Conditions, in particular authorized to conclude with the Service Provider on behalf of the Admin an agreement for the provision of services by electronic means and to manage the Admin Account, including granting access, roles and scopes of action to other Users.

2.18.

Entrepreneur with consumer rights – means a natural person concluding an Agreement directly related to their business activity, when it follows from the content of this Agreement that it does not have a professional character for this person, resulting in particular from the subject of their business activity, made available on the basis of regulations on the Central Register and Information on Business Activity.

2.19.

Terms and Conditions – means these terms and conditions.

2.20.

Parent – a role defined in the Account, which may be performed by an identified natural person acting as the legal representative of the Player within the scope specified in the Terms and Conditions.

2.21.

GDPR – means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

2.22.

Website – means the website at https://team-mate.pro/en/.

2.23.

Coach – a role defined in the Account, which may be performed by an identified natural person acting on behalf of the Admin within the scope specified in the Terms and Conditions, in particular authorized to manage a Team or Teams identified within the Account. The Admin may authorize a specific number of persons to act in the role of Coaches as part of using the Account, including granting them selected permissions.

2.24.

Agreement – means an agreement concluded between the Service Provider and the User for the provision of Services within the Website.

2.25.

Free Account Agreement – means an Agreement concluded between the Service Provider and the User other than that indicated in point 2.18 below.

2.26.

Premium Account Agreement – means an Agreement concluded between the Service Provider and the Admin through the Admin Account, on the basis of which the Admin obtains access to all functionalities of the Admin Account for the Remuneration for the Subscription Period.

2.27.

Services – means digital services within the meaning of the definition contained in Consumer Law, provided by the Service Provider by electronic means, described in particular in chapters 4 and 8.

2.28.

Service Provider – TEAM MATE PRO sp. z o. o. with its registered office in Podłopień, registered office address: Podłopień 136, 34-650 Tymbark, registered in the Register of Entrepreneurs by the District Court for Kraków - Śródmieście in Kraków, 12th Commercial Division of the National Court Register under KRS number: 0001164424, Tax ID: 7372251653, REGON: 541289148

2.29.

User – means Admin and Client. Whenever the Terms and Conditions refer to "User," it should be understood to mean both Admin and Client.

2.30.

Remuneration – means the remuneration due to the Service Provider for the provision of Services under the Premium Account Agreement, in accordance with the Price List. The Remuneration is differentiated depending on the maximum permissible number of active participants within the Premium Account.

2.31.

Player – a natural person who is an active participant of the club. For a Player under 13 years of age, all actions within the Account functionalities in their name and on their behalf are taken by a person performing the role of Parent towards them. Persons who have completed thirteen years of age may use the Account functionalities (including entering into agreements with Providers) based on Parent's consent.

2.32.

Team – a unit associating Players within the Admin Account.

3.1.

The Terms and Conditions have been prepared in Polish, in accordance with Polish law.

3.2.

The Terms and Conditions together with the attached withdrawal statement form are available free of charge on the Website at https://team-mate.pro/en in a way that enables their acquisition, recording and reproduction (including in PDF format) using the ICT system used by the User, and will also be delivered to the User who is a Consumer in PDF format together with the attached withdrawal statement form as an attachment to the Account Confirmation. Each User is required to read the Terms and Conditions and comply with their provisions.

3.3.

The User is required to provide true data for the purpose of using the Website. Creating a fake Account, in particular one not intended for using the Website, is prohibited.

3.4.

The Service Provider ensures the functioning of the Website in the following latest browsers: Google Chrome, IE, Firefox, Safari, Opera or mobile versions iOS Safari, Chrome, Firefox, Opera Mini. The use of third-party software affecting the functioning of the above-mentioned browsers may affect the correct display of the Website. The use of such software is at the User's risk, and to obtain full functionality of the Website, it is recommended to uninstall or disable it.

3.5.

3.6.

The Service Provider is not liable for irregularities in operation resulting from the User's failure to meet technical requirements.

3.7.

Meeting some of the technical requirements specified in point 3.5 above may involve the need to incur fees, in particular obtaining Internet access. All costs related to meeting technical requirements are borne by the User.

3.8.

The User is also required to refrain from all actions that may hinder access to the Website for other Users and actions that disrupt or prevent the functioning of the Website and Services provided within it.

3.9.

The User may use the Services provided by the Service Provider only for purposes consistent with generally applicable law and good morals.

3.10.

3.11.

If the User violates the prohibitions or orders specified in points 3.3, 3.8, 3.9 and 3.10 above, the Service Provider will be entitled to terminate the Agreement with immediate effect. Termination of the Premium Account Agreement for reasons specified in the first sentence does not result in the need to refund the Admin the Remuneration paid for the Subscription Period during which the termination occurred.

3.12.

In case of posting by the User content violating points 3.8, 3.9 and 3.10, the Service Provider may remove such content.

3.13.

The Service Provider uses cryptographic protection of electronic transfer and digital content through the application of appropriate organizational and technical measures, in particular to prevent access by third parties to data, including through SSL encryption, the use of access passwords and antivirus programs or against unwanted software.

3.14.

The Service Provider informs that despite the application by the Service Provider of the security measures referred to in point 3.13 above, the use of the Internet and services provided by electronic means may be threatened by malicious software entering the ICT system and the User's device or by third parties gaining access to data located on this device. To minimize the aforementioned threat, the Service Provider recommends that the User use antivirus programs or means protecting identification on the Internet.

3.15.

The Service Provider is authorized to place "cookies" or other files with similar purposes on the User's device.

3.16.

The Service Provider reserves the right to a technical break in the operation of the Website for up to 48 hours, about which Users will be informed in advance by an appropriate message on the Website.

3.17.

Acceptance of the Terms and Conditions is voluntary, however, in case of lack of acceptance of the Terms and Conditions by the User, they are not authorized to use the Services on the Website.

3.18.

Information placed on the Website by the Service Provider, in particular in the price list, does not constitute an offer within the meaning of the Act of April 23, 1964 - Civil Code, but constitutes only an invitation to conclude an Agreement.

4.1.

4.2.

The current scope of modules, tools and services is included in the Website. Detailed rules for using all current Website Services, including modules and Accounts, as well as a description of Services are included in the Website.

4.3.

On the Website, the Service Provider enables the creation of a Free Account or Premium Account. Only an Admin represented by a President acting in their name and on their behalf can create a Premium Account.

4.4.

4.5.

Within the Premium Account, it is possible to select one of three packages, which differ in the permissible number of users, including administrators, Coaches and Players.

4.6.

4.7.

Creating a Free Account and providing Services within the Free Account by the Service Provider is free of charge. This applies to the Client Account and the Admin Account that is not a Premium Account.

4.8.

Creating an Admin Account and providing Services within the Admin Account by the Service Provider may be free of charge (Free Account) or paid (Premium Account) - for Remuneration specified in the Price List in the form of a subscription for the Subscription Period.

4.9.

Within the free access to the Free Account, the Admin receives access to a limited number of functionalities available within the Admin Account.

4.10.

Within the paid access to the Premium Account, the Admin receives access to all functionalities within the Admin Account, for a specific number of Users depending on the selected package.

4.11.

The Price List describes in detail the functionalities and numbers of Users provided for individual types of Admin Account and prices for using individual packages. The Price List in force at the time of concluding the Agreement is valid throughout the Subscription Period. Changing the Price List does not require changing the Terms and Conditions and applies to each Admin from the Subscription Period immediately following the Subscription Period during which the change occurred.

4.12.

The amount of Remuneration for using the Premium Account within a given package depends on the maximum permissible number of active Users. In case of exceeding the maximum number of Users designated for a particular package during the Subscription Period, the Admin is required to pay the Remuneration for a higher package starting from the day of exceeding in this Subscription Period, and therefore to supplement the previously paid Remuneration in the amount resulting from the proportion of the number of days remaining to be used in a given Subscription Period to the number of days of the entire Subscription Period multiplied by the difference between the Remuneration for the previous and the new package.

4.13.

Payment of Remuneration is made through the Provider's electronic payment system. The Remuneration is collected for the next Subscription Period automatically by the Service Provider, through a payment card, the data of which was entered by the Admin.

4.14.

The Admin can use all Premium Account functionalities during the Subscription Period, after the payment is posted by the Service Provider.

4.15.

Payment of Remuneration is made in advance for the Subscription Period. If the Admin does not make payment for the next period, after the Subscription Period expires, the Admin can use the functionalities available within the free Admin Account.

4.16.

Each new Admin receives free access to the Premium Account for a period of 14 days (trial period). After the above-mentioned time expires, such Account becomes a free Admin Account without access to all functionalities, unless the Admin decides to continue using the Premium Account and concludes a Premium Account Agreement with the Service Provider. After the expiry of the free trial period, the Admin's use of Services within the full functionality of a specific Premium Account is possible only after paying the appropriate fee for the selected package.

5.1.

The User can use the Website functionalities only through the Account.

5.2.

To conclude an Agreement between the Service Provider and the User, it is necessary for the User to correctly fill out the Registration Form and activate the "Register" button - below the Registration Form.

5.3.

After activating the button referred to in point 5.2, the User will receive an Account Confirmation to the e-mail address provided in the Registration Form.

5.4.

Creating a Client Account is possible only after the Client receives an invitation from a given Admin in the form of an internet link.

5.5.

Upon registration, an Agreement for an indefinite period is concluded between the Service Provider and the User.

5.6.

In the Registration Form, the User provides a password that they will use to access Account resources. The login is the e-mail address indicated in the Registration Form. Changing the login (e-mail address) can be done by the Service Provider at the User's request submitted using the Contact Details. The User is not authorized to share the password with a third party.

5.7.

Logging into the Account is done using the e-mail address and password provided in the Registration Form.

5.8.

5.9.

To conclude a Premium Account Agreement between the Service Provider and the Admin, it is necessary for the Admin to enter Admin data and payment card data in the designated place on the Website and accept the Service Provider's authorization to collect Remuneration in accordance with the appropriate package indicated in the Price List. In particularly justified cases, the Service Provider may agree to conclude a Premium Account Agreement without the Admin entering payment card data into the Website, after the Admin pays the Remuneration in advance for a period determined by the Service Provider. After concluding the Premium Account Agreement, the Admin will receive a Premium Account Confirmation to the e-mail address provided in the Registration Form.

5.10.

The Agreement may be terminated by the User at any time, without giving reasons, with a 14-day notice period, via e-mail to the address indicated in the Contact Details, subject to point 5.11.

5.11.

Termination by the Admin of the personal data processing entrustment agreement concluded with the Service Provider is equivalent to termination by them of the Agreement.

5.12.

Termination of the Premium Account Agreement by the Admin does not result in the need to refund the Admin the Remuneration paid for the Subscription Period during which the termination was made. The Admin can use the Premium Account until the end of the applicable Subscription Period, unless they agreed otherwise with the Service Provider. If the Admin has expressed such a will, the Admin and the Service Provider are bound by the Premium Account Agreement until the end of the Subscription Period during which the termination was made, and the Free Account Agreement from the day following the end of the Subscription Period.

5.13.

Removing payment card data from the Website is treated as termination of the Premium Account Agreement by the Admin with effect at the end of the Subscription Period during which the data was removed, unless a different payment method was used during registration. In such a situation, the Admin and the Service Provider are bound by the Free Account Agreement from the day following the end of the Subscription Period referred to in the previous sentence, unless the Admin has also submitted a statement of termination of the Agreement.

5.14.

The Service Provider is entitled to terminate the Agreement concluded with the User without giving reasons with a 14-day notice period via e-mail to the User's e-mail address provided in the Registration Form. In case of termination in the manner specified in the first sentence of the Premium Account Agreement, the Service Provider will refund the Admin part of the Remuneration amount paid for the Subscription Period, corresponding to the number of days of the Premium Account Agreement remaining in the given Subscription Period. This regulation applies accordingly in case of the Admin making payment in advance for more than one Subscription Period or for another period.

5.15.

The Service Provider is entitled to terminate the Agreement with immediate effect in cases provided for in the Terms and Conditions and generally applicable legal provisions, via e-mail to the User's e-mail address provided in the Registration Form.

5.16.

Termination of the Agreement results in Account deletion. Termination of only the Premium Account Agreement, with simultaneous expression by the Admin of the will to remain bound by the Free Account Agreement, does not result in Account deletion, but only loss of functionalities associated with having a Premium Account.

5.17.

The Service Provider reserves the right to terminate the Agreement and delete the Account in case of justified suspicion that it was not created for the purpose of the User using the Service Provider's services (fake account). Before deleting the Account, the Service Provider will make at least two attempts to contact the e-mail address and phone number provided in the Account (if indicated).

5.18.

During the validity of the agreement for the provision of services by electronic means, the President may at any time launch new or close Admin Accounts operated by them, as well as, at their own discretion, make them available or withdraw access to them from other Service Recipients, with the reservation that in case the President loses access to the Admin Account, this will be treated on par with closing the given Admin Account – each active Admin Account must have at least one active President role assigned to it.

5.19.

The Admin is authorized to withdraw at any time the authorization for any Client to use the Admin Account. To exercise the above right, the Admin withdraws the Client's access to the given Admin Account by making an appropriate change to the status of the given User in the Admin Account's administrative panel.

6.1.

A Consumer or Entrepreneur with consumer rights may withdraw from the Agreement without giving a reason within 14 days from the date of its conclusion. After this period expires, this person loses the right to withdraw from the Agreement.

6.2.

To exercise the right of withdrawal from the Agreement, the person referred to in point 6.1 above should inform the Service Provider of their decision to withdraw from the Agreement by means of an unambiguous statement (for example, a letter sent by post or e-mail) addressed to the Service Provider's Contact Details.

6.3.

The right of withdrawal from the Agreement referred to in point 6.1 can be exercised using the form referred to in Annex No. 2 to Consumer Law or the form that is made available on the Website and constitutes Annex No. 1 to the Terms and Conditions or in any other form chosen by them. In such a situation, the Service Provider is obliged to send the person withdrawing from the Agreement a message confirming receipt by the Service Provider of the withdrawal statement to the address / e-mail address from which they received the aforementioned statement. Observance of the withdrawal deadline is determined by the date of the postmark or sending of the e-mail message. The Service Provider's address to which the withdrawal statement should be sent is indicated in the Contact Details.

6.4.

The provisions of this chapter ("6. Right of Withdrawal from the Agreement") do not apply to Admins who are not Consumers or Entrepreneurs with consumer rights.

6.5.

In case of withdrawal from the Agreement by an Admin being an Entrepreneur with consumer rights, the Service Provider will refund this Admin the received payments immediately, and in any case no later than 14 days from the day on which they receive the decision to exercise the right of withdrawal from the Agreement. The Service Provider will make the refund using the same payment methods that were used by the Admin being an Entrepreneur with consumer rights in the original transaction, unless they agree to a different solution. No additional fees will be charged in connection with this refund.

7.1.

The Service Provider is obliged to provide services with due diligence.

7.2.

A complaint regarding Services provided by the Service Provider under the Agreement (digital services provided by electronic means) may be submitted by the User in writing to the address indicated in the Contact Details or to the e-mail address indicated there. The complaint should contain a concise description of the situation and the User's requests or suggestions. The requirements given above are only recommendations and are intended to facilitate the Service Provider's consideration of the complaint. Failure by the User to meet the requirements mentioned above does not affect the deadline and method of considering the complaint, subject to point 7.4.

7.3.

The complaint will be considered within 14 days from the date of its receipt by the Service Provider. Failure to respond to the complaint of a User who is a Consumer within the period indicated in the first sentence means acceptance of the complaint by the Service Provider. In case of not accepting the complaint, the User will receive an opinion on the groundlessness of the complaint. The response to the complaint will be provided to the User in writing or to the e-mail address indicated in the Registration Form.

7.4.

In case the complaint requires completion, in particular it will be unclear which Account it concerns, what problem the User reports or what their suggestions are for solving the problem, the Service Provider may, within the period indicated in point 7.3, preliminarily refuse to accept the complaint for the reasons indicated above and call on the User to complete the complaint, indicating issues that in their opinion require clarification. In such a situation, the deadline for considering the completed complaint is 14 days from the date of its receipt by the Service Provider.

7.5.

The Service Provider informs that they are liable to the Consumer and Entrepreneur with consumer rights for non-compliance with the Agreement of a digital service delivered continuously, which occurred or became apparent during the time when it was to be delivered in accordance with the Agreement. If the digital service is non-compliant with the Agreement, the Consumer or Entrepreneur with consumer rights may demand that it be brought into compliance with the Agreement on the terms specified in Consumer Law.

7.6.

The Service Provider hereby informs about the User's obligation to cooperate with the Service Provider, to a reasonable extent and using the least burdensome technical means for the User, in order to determine whether the non-compliance of the digital service with the Agreement at the appropriate time results from the characteristics of the User's digital environment.

7.7.

It is presumed that the non-compliance of the digital service with the Agreement occurred at that time if it became apparent at that time. However, this presumption does not apply if the User's digital environment is not compatible with the technical requirements that the Service Provider informed them about in a clear and understandable manner before concluding the Agreement (in particular the requirements indicated in points 3.4 and 3.5 of the Terms and Conditions), as well as in case of the User's failure to perform the obligation specified in point 7.6 above.

7.8.

The Service Provider is liable to an Admin who is not an Entrepreneur with consumer rights for damage resulting from non-performance or improper performance of their obligations under the Agreement only when the damage arises from the Service Provider's intentional fault and is limited to the amount of PLN 500.00.

7.9.

If the Service Provider's action or omission from which damage results constitutes non-performance or improper performance of any of the Service Provider's obligations under the agreement (contractual liability), an Admin who is not an Entrepreneur with consumer rights will not be entitled to claim for compensation for damage under tort (tort liability). This provision does not apply to personal injury.

8.1.

8.2.

The services indicated in point 8.1 above are provided 7 days a week, 24 hours a day.

8.3.

The Service Provider reserves the right to select and change the type, form, time and manner of providing access to services, which they will inform Users about in a manner appropriate for changing the Terms and Conditions.

8.4.

The Registration Form service enables the conclusion of an Agreement and the creation of an Account.

8.5.

The Account service enables the User to use the functionalities provided for a given type of Account.

8.6.

The User may use the services provided by the Service Provider only for purposes consistent with generally applicable law and good morals.

8.7.

9.1.

The controller of personal data collected within the Website is the Service Provider.

9.2.

The Service Provider declares that they process personal data in accordance with the provisions of GDPR.

9.3.

The Service Provider provides detailed information on the processing and protection of personal data in the form of an information clause, available at https://team-mate.pro/en/ and in the form of interactive links displayed before concluding the Agreement.

9.4.

To use the Account, it is necessary to first familiarize yourself with the information clause and submit a statement of familiarization and acceptance of the content of the clause.

9.5.

For the proper performance of the Agreement, the Service Provider also processes on behalf of Admins the personal data of Clients provided by them, which requires the conclusion of a data processing entrustment agreement between the Service Provider and the Admin. The template agreement is available at https://team-mate.pro/en. The Service Provider in this case performs the role of an entity processing personal data on behalf of the data controller, which is the Admin. The conclusion of the personal data processing entrustment agreement occurs upon creation of the Premium Account.

9.6.

The Admin acknowledges the fact that the Service Provider conducts image and marketing activities. For this purpose, the Admin grants the Service Provider a free license to use the logo, logotype and all markings of the Admin's enterprise for an indefinite period, however, such license may be revoked by the Admin at any time, with effect at the end of the following month, by submitting a statement in writing or to the e-mail address biuro@team-mate.pro. The license is established on the following fields of exploitation and to this extent also authorizes the Service Provider to use derivative works: on all possible fields of exploitation, including copying and any modification by digital, printing methods, using digitized versions, copies of the work, their reproduction and making available, in graphics and film (audiovisual works) in the widest possible scope. The Service Provider (as licensee) may authorize other persons, including related entities, to use the above-described work within the scope of the obtained license (Sublicense). The license authorizes the Service Provider to use the above-described work in any place, including on the Internet. Should the Admin not be authorized to grant a license in the scope described above, they are then obliged to notify the Service Provider of this fact in advance.

10.1.

To create an Account and use services provided by electronic means, it is necessary to accept the provisions of these Terms and Conditions.

10.2.

In matters not regulated in these Terms and Conditions, the provisions of generally applicable law apply, in particular the provisions of the Act of April 23, 1964 - Civil Code (Journal of Laws 1964, No. 16, item 93, as amended), the Act of May 30, 2014 on consumer rights (Journal of Laws 2014, item 827, as amended), the Act of July 18, 2002 on the provision of services by electronic means (Journal of Laws 2013, item 1422, as amended) and GDPR.

10.3.

Disputes arising from agreements concluded in accordance with the Terms and Conditions with a User who is not a Consumer shall be resolved by the common court competent for the Service Provider's registered office.

10.4.

The Service Provider reserves the right to change the Terms and Conditions. Changes to the Terms and Conditions come into force after 14 days from their publication. Admins will be notified of the change to the Terms and Conditions by a message sent to the e-mail address indicated in the Registration Form 14 days before the amended Terms and Conditions begin to apply. The Admin accepts or refuses to accept the amended Terms and Conditions within the above-mentioned period. Failure to decide on acceptance or refusal to accept the amended Terms and Conditions by the date of commencement of their validity is equivalent to consent to the changes to the Terms and Conditions. In case of refusal to accept the amended Terms and Conditions within the above-mentioned period, it is considered that the Admin simultaneously terminates the Agreement with immediate effect, which results in Account deletion. In case of termination in the manner specified in the previous sentences of the Premium Account Agreement, the Service Provider will refund the Admin part of the Remuneration amount paid for the Subscription Period, corresponding to the number of days of the Premium Account Agreement remaining in the given Subscription Period. This regulation applies accordingly in case of the Admin making payment in advance for more than one Subscription Period or for another period.

10.5.

The Client has the opportunity to use out-of-court methods of resolving complaints and pursuing claims. Detailed information regarding the Client's ability to use out-of-court methods of resolving complaints and pursuing claims and the rules for accessing these procedures are available at the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Trade Inspection and on the website of the Office of Competition and Consumer Protection www.uokik.gov.pl.

10.6.

The Service Provider is authorized to assign rights and obligations binding them with the User, including all legal relationships arising from the User's acceptance of these Terms and Conditions and resulting from the fact of the Service Provider providing Services to the User. The User is not authorized to assign to another entity their rights and obligations binding them with the Service Provider, unless the Service Provider gives prior written consent to this.

10.7.

The Terms and Conditions are effective from September 1, 2025.